Shopper Marketing and Customer Experience Management

we believe it takes an inspiring story to make people buy

ever had an airline damage your checked in luggage?

Of course the absolute opposite of my last post Spoken word poetry on Honda CRV could happen.

In the age of the customer, a few hundred dollars and some creativity could get you 13,067,918 hits on Youtube, attention from the business that did wrong and later a publisher for your book – Power of one voice in the Age of Social Media

dave carroll


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